Our Caregiver Standards

Every Valisen Home Care caregiver is thoroughly vetted, insured, and personality-matched. We don't compromise on quality — even when we move fast.

Vetting Process

Before any caregiver joins the Valisen Home Care roster, they go through a rigorous multi-step screening process:

  • Criminal record check (vulnerable sector)
  • Professional reference verification (minimum 2 references)
  • Skills assessment and competency interview
  • CPR and First Aid certification verification
  • Identity and eligibility to work verification
  • Personality and values assessment

Insurance & Protection

All Valisen Home Care caregivers are fully insured. Our comprehensive liability coverage protects your family and your home. You never have to worry about what happens if something goes wrong — we carry the insurance so you carry the peace of mind.

Personality Matching

Most agencies match caregivers based on availability. We match on compatibility. Our approach considers:

  • Personality fit and communication style
  • Experience with specific conditions (dementia, mobility, etc.)
  • Language preferences (English, French, or bilingual)
  • Gender preferences for personal care
  • Scheduling compatibility
  • Interests and hobbies for companion care

Ongoing Quality Assurance

Vetting doesn't stop at hiring. Valisen Home Care conducts regular check-ins with families and caregivers, monitors satisfaction, and adjusts care plans as needs evolve. If a match isn't working, we rematched — no questions asked, no delays.

Ready to Meet Your Caregiver?

Every caregiver we place has been thoroughly vetted and personality-matched. Get started with a free consultation.